Article Number: DS00010
Topic: Web-Sync
Problem:
When attempting to Web-Sync, I receive error message containing “Slow DAO.”
Resolution:
Reset the team’s ID.
- Go to Configure > Teams.
- Select the team from the list.
- Click Look Up ID/Code.
- Choose the appropriate league, and then find the school in the list.
- Click Select, and try to Web-Sync again.
NOTE: After you reset the team's id, the League Id will be cleared to 0. Try to Web-Sync. If you follow these steps and still encounter the error, you should attempt to Web-Sync again. DakStats uses two database drivers for normal operation and for Web-Syncing. The DAO driver is slower than the ADO one. Sometimes the DAO driver is not done writing when the ADO driver starts, causing a problem. DakStats automatically holds the ADO driver and tries to Web-Sync again.
When using sync for multiple schools, occasionally the league ID gets cleared out for a team. DakStats does not know it has been cleared out, so it does not try to fill the field back in, so the user must reselect the team code.
Note: "Slow DAO" error messages may also occur for users importing file types from other statistical software. These game files occasionally include a duplicate team player which is then added to the database. If the above resolution does not work, you may have an issue with duplicate team players. Please contact DakStats@Daktronics.com for help in fixing the issue.