Article Number: DS00010
Topic: Web-Sync                 

Problem: 
When attempting to Web-Sync, user receives error message containing “Slow DAO.” 

Resolution:

1)    Reset the team’s ID

a.    Click Configure | Teams.

b.    Select the user’s team from the list.

c.    Click Look Up ID/Code.

d.    Choose the appropriate league, then find the school in the list.

e.    Click Select, and try to web-sync again. 

NOTE: After user resets the team's id the League Id will be cleared to 0. Try to web-sync. If the user follows these steps, and still encounters the error, he or she should attempt to web-sync again. DakStats uses two database drivers with both for normal operation and Web-Syncing. The DAO driver is slower than the ADO one. Sometimes the DAO driver is not done writing when the ADO driver starts, causing a problem. DakStats automatically holds the ADO driver and tries to web-sync again.

 More information:

When users sync for multiple schools, occasionally the league ID gets cleared out for a team. DakStats does not know it has been cleared out, so it does not try to fill the field back in, so the user must reselect the team code.