Article Number: DS00010
Topic: Web-Sync
Problem:
When attempting to Web-Sync, I receive error message containing “Slow DAO.”
Resolution:
Reset the team’s ID.
- Go to Configure > Teams.
- Select the team from the list.
- Click Look Up ID/Code.
- Choose the appropriate league, and then find the school in the list.
- Click Select, and try to web-sync again.
NOTE: After you reset the team's id, the League Id will be cleared to 0. Try to web-sync. If you follow these steps and still encounter the error, you should attempt to web-sync again. DakStats uses two database drivers for normal operation and for Web-Syncing. The DAO driver is slower than the ADO one. Sometimes the DAO driver is not done writing when the ADO driver starts, causing a problem. DakStats automatically holds the ADO driver and tries to web-sync again.
"Slow DAO" error message may also occur for users who import competitions from Stat Crew. Imported Competitions sometimes cause a duplicate team player to be created in the Database. If the above resolution does not work, contact DakStats@Daktronics.com and we will fix the Database error.
More information:
When using sync for multiple schools, occasionally the league ID gets cleared out for a team. DakStats does not know it has been cleared out, so it does not try to fill the field back in, so the user must reselect the team code.