Article Number: DS00003
I tried to create a season or game, but it does not save.
Questions to Ask:
1. Did the IT department install the software on the computer?
2. Do you know what type of rights you have on the computer?
NOTE: If you are unsure of the answers to the above questions, there is a simple way to check. To do so, open "My Computer" and go to "C:\Program Files\Daktronics\DakStats(R) Baseball (or the applicable sport)". Attempt to create a new folder within the sport folder. If it tells you that you do not have permissions to do so, go to Resolution.
Have the IT Department ensure you have, at the very least, read, write, and delete permissions to C:\Program Files\Daktronics and C:\Daktronics and all subfolders of each. Ideally, the IT department should make you a Power User, but the above permissions will work as well.
The user should have rights to read, write, and delete to C:\Program Files\Daktronics and C:\Daktronics and all subfolders of each so that the software can access applicable databases. Ideally, making the user a Power User is the best option.